I'm currently the Global UX Manager at Randstad, working hands-on and leading teams of designers and researchers on different global projects for mobile and web-based products, unifying the user experiences of our 39 markets across the globe, while helping our global organization adopt a more customer-centric approach to product development.
Having the right tools to support the recruitment process is a critical success factor for Randstad, the world's largest employment agency, with over 2.5 million candidates placed each year. I helped them by leading a team of designers from Essense on a multi-million-dollar project developing an internal platform that better supports their consultants in finding the best candidates for each job.
Blockchain is best known as the technology that makes crypto-currencies possible, but could the same shared ledger technique be used to update an error-prone logistics process within the oil drilling industry? Together with a colleague, I helped organize and facilitate a 2-day workshop at Shell, with experts from different disciplines, in order to help them answer this very question.
I've worked as part of different Agile teams at PostNL, a mail, parcel and e-commerce corporation in the Netherlands. My task as a UX designer has been to ensure that the complex products offered to consumers and business users are as easy to understand and use as possible.
As a part of different agile teams at TomTom, a major global player in the field of satellite navigation and mapping technologies, I was responsible for the user experience of several mobile apps for both Android and iOS. I also helped in the development of applications for desktop and web, and in-car dashboard navigation systems for our automotive customers.