I'm currently the Global UX Manager at Randstad, working hands-on and leading teams of designers and researchers on different global projects for mobile and web-based products, unifying the user experiences of our 39 markets across the globe, while helping our global organization adopt a more customer-centric approach to product development.

Could the field of architecture benefit from adopting well-established practices commonly seen in the world of Design? While working for ArtefactOne, this is the question that we set out to answer together with MAPP, an architectural studio in Colombia, trying to adopt a more user-centred approach to their practices by including their users early on in the design process.

Having the right tools to support the recruitment process is a critical success factor for Randstad, the world's largest employment agency, with over 2.5 million candidates placed each year. I helped them by leading a team of designers from Essense on a multi-million-dollar project developing an internal platform that better supports their consultants in finding the best candidates for each job.

Blockchain is best known as the technology that makes crypto-currencies possible, but could the same shared ledger technique be used to update an error-prone logistics process within the oil drilling industry? Together with a colleague, I helped organize and facilitate a 2-day workshop at Shell, with experts from different disciplines, in order to help them answer this very question.

I've worked as part of different Agile teams at PostNL, a mail, parcel and e-commerce corporation in the Netherlands. My task as a UX designer has been to ensure that the complex products offered to consumers and business users are as easy to understand and use as possible.